International · Editorial
The Tourist Tax Is Coming. Here's How to Win.
New powers for UK mayors to levy tourist taxes on accommodation and hospitality aren't a threat, they're an opportunity, if you move first.
By S/ME
The levy is coming. The question is what you do next.
Paris charges it. Amsterdam charges it. Barcelona charges it. Rome, Florence, Lisbon, all of them charge it, and none of them are emptier for it. The tourist tax, long dismissed in Britain as a continental quirk, is finally making its way onto the UK policy agenda, with mayors set to receive powers to introduce levies on accommodation stays within their regions. For anyone running a hotel, a B&B, a short-let, a hostel or a hospitality business that depends on overnight visitors, this is the moment to get ahead of the conversation rather than be flattened by it.
Because here is what the European experience teaches us, consistently: the tax itself rarely puts visitors off. What damages businesses is confusion, poor communication and owners who look like they were caught off guard. The preparation window, right now, before any levy lands, is the most valuable thing you have. Use it.
'The businesses that fared best in European cities weren't the ones who fought the levy, they were the ones who explained it better than anyone else.'
1. Understand what powers are actually on the table
The proposed framework would allow elected mayors across England to introduce a tourist or visitor levy on accommodation, typically charged per room per night or as a percentage of the booking value. The detail of each local scheme, the rate, the exemptions, the collection mechanism, will vary by region. Your first job is to watch your own mayoral authority closely and register for any consultation processes. Policy that affects your pricing model deserves your direct attention, not a summary from someone else six months later.
Amsterdam's city tax currently sits at 12.5 percent of the accommodation price, one of the highest in Europe. Paris charges between 0.20 and 5 euros per person per night depending on the star rating. Manchester and London are not Amsterdam, and the rates proposed here are expected to be considerably more modest. But the administrative principle is identical: you collect the tax, you pass it on, and you are accountable for the records.
2. Audit your pricing and bookkeeping before it becomes urgent
Most accommodation owners price on instinct, experience and a glance at what the competition is doing. That works until the moment you need to isolate a levy component from your base rate, report it separately and remit it on a fixed schedule. If your accounting system cannot currently do that cleanly, fix it now.
Speak to your bookkeeper or accountant this week. Ask specifically: can we add a line-item levy to invoices and booking confirmations, track it separately from revenue, and produce a clean report for remittance? If the answer is 'not really', you need a software update or a new conversation with your finance provider before the policy is live, not after.
While you are there, scenario-plan your pricing. A levy of, say, £2 per room per night on a busy weekend property is negligible. A percentage-based levy on a luxury let is a different calculation entirely. Run the numbers on your actual rate card and decide in advance whether you absorb it, pass it on transparently or use the moment to reframe your pricing altogether.
3. Write your guest communication now
The businesses that struggled most when tourist taxes landed in European cities were the ones whose guests felt ambushed by an unexpected line on the bill. The ones who thrived had already normalised it. They mentioned it on their booking pages, explained what the funds supported (tourism infrastructure, cultural venues, cleaner streets) and framed it as a sign that the destination takes its visitors seriously.
Draft a short, honest paragraph for your booking confirmation and your website FAQ. Something like: 'In common with cities across Europe, [your city] now applies a small visitor levy per night. This is collected by us and passed directly to the local authority.' Warm, clear, no drama. Test it on someone who isn't in the industry and watch their reaction. If they shrug, you've got it right.
4. Turn it into a story, not a surcharge
The sharpest operators in Barcelona and Edinburgh didn't just collect the tax. They connected it to something guests could feel good about. If your local authority publishes information about what levy revenue funds, weave a line about it into your welcome materials. 'Your stay contributes to...' is a sentence that reframes a cost as a contribution. Guests who feel part of something are guests who come back, and who tell others.
5. Get into the room where decisions are made
If your regional mayor or combined authority is running consultations on the levy framework, go. Submit a response. Join your local hospitality trade body and find out what collective submissions are being made. The final shape of these powers is not yet fixed, and the businesses that engage now have a chance to influence implementation details: collection thresholds, exemption categories, reporting frequency. Silence is not neutrality. It just means someone else's priorities win.
The tourist tax is not a punishment. In most of the cities that have lived with it for years, it is background noise. Get your systems straight, write your guest note, do your pricing maths and engage with the process. By the time your competitors are panicking, you will already be ready.
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